Preamble

We are highly concerned to protect the confidentiality and integrity of your personal information. At this point, we would like to explain the effects of using our services and point out, how we are protecting your Data. In order to guarantee the greatest possible protection of your privacy, it is undoubted that we comply with all legal regulations on the subject of data protection.  

Because changes in law or our internal processes may require you to amend this privacy statement, we encourage you to review this privacy statement regularly. You can retrieve, save or print this privacy at any time by clicking on privacy policy.

1. Scope

This privacy policy applies to the Internet presence of Digital Charging Solutions GmbH and is available under the domain name digitalchargingsolutions.com.

2. Name and address of the Data Controller

Data Controller and service provider is Digital Charging Solutions GmbH, Lyonel-Feininger-Straße 26, 80807 Munich, Germany (hereinafter referred to as "DCS").

3. Name and address of Data Protection Officer

Our Data Protection Officer is Dr. Karsten Kinast (Attorney at Law, Germany), KINAST Rechtsanwaltsgesellschaft mbH, Hohenzollernring 54, 507672 Cologne, Germany. You can also contact our Data Protection Officer at any time if you have any questions regarding data protection. Best by e-mail to dataprotection@digitalchargingsolutions.com.

4. General information on data processing

We collect and use the personal data of our users only to the extent necessary to provide a functional website and our content and services.

4.1. Personal data

“Personal data” means any information individually assigned to you including your name, e-mail address, home address, gender, date of birth, telephone number or age, as an example. Non-personal data is information such as the number of users of a website.

4.2. Processing of personal data

“Processing" means any operation or set of operations which is executed with or without the aid of automated processes and which relates to personal data, such as collection, recording, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transfer, dissemination or otherwise making available, alignment or association, qualification, erasure or destruction.

This website processes personal data in all cases you provide it to us voluntarily, e.g. by contacting us by filling out forms or by sending e-mails. We use this data for purposes indicated in each case or resulting from the inquiry, thus for example the information of your e-mail address, in order to be able to take up contact with you. A transfer to third parties will only take place if law expressly permits this or if you have consented to the transfer within the scope of your application or in the course of an active business relationship.

5. Log files

We automatically collect data and information from the system of your device, which is stored in so-called log files, at every time you visit our website. This kind of data are information relating to an identified or identifiable individual, the website visitor. Your browser automatically transfers the following information when you visit our website:

  • URL of the Webpage from which you accessed the Website
  • Time of the access (request to the server of the host provider)
  • The operating system
  • Type and version of the browser you are using
  • IP address of your computer

With this processing, we pursue the purpose that you can access our website and that the website is displayed correctly on your equipment and/or in your browser. In addition, we use the data to optimize our website and to ensure the security of our systems. However, we do not evaluate this data for marketing purposes.

We store this data for 30 days. After that, the information is overwritten.

You can object to this data processing at any time. Nevertheless, this may under certain circumstances result in you not being able to use our website or not being able to use it to its full extent. 

The legal basis for this processing is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest here lies in optimising the website and enabling communication between our server and your terminal device. In particular, your IP address is required for this communication.

6. Cookies

In the following, we describe in detail data processing procedures within the framework of the use of cookies.

6.1. Use of cookies

On various pages, we use cookies to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your computer. They can be used to store information and settings on a website so that you do not have to enter them each time you visit the website. A so-called cookie ID, which is contained in cookies, enables the device in which the cookie was stored to be assigned. We use the following cookies on our website:

  • Randomly generated cookies that contain a specific identification number that identifies you or your device on our website. These cookies are deleted automatically at the end of your visit.

The purpose of this processing is a comfortable use of our website by offering you the possibility to save settings.

The legal basis for the use of cookies is Art. 6 Para. 1 lit. f) GDPR. We have a legitimate interest in providing you with a website that stores your personal preferences and makes it easier for you to visit our website.

Most of the cookies we use are deleted from your hard drive after the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer during your next visit (so-called permanent cookies). Our partner companies are not permitted to collect, process or use personal data via cookies on our website.

6.2. Preventing the storage of cookies

You can restrict or completely prevent the setting of cookies within your browser settings. In addition, you can also have cookies automatically deleted when the browser window is closed. However, we would like to point out that the non-availability of such information may under certain circumstances lead to you not being able to use our website or not being able to use it to its full extent.

7. Security measures to protect the data stored by us

We have implemented technical and organizational measures to protect your data, in particular against loss, manipulation or unauthorised access. We regularly adapt our safety precautions to ongoing technical developments. Intensive informing and training of our employees as well as their commitment to confidentiality ensure that your data is treated confidentially. Our security measures also include that we may occasionally ask you to provide proof of your identity, in particular when contacting our customer service by telephone.

8. Data Subject Rights

8.1. Right to access

You have the right to request information from us at any time about the data we have stored about you as well as about its origin, recipients or categories of recipients to whom this data is passed and the purpose of storage.

8.2. Right of withdrawal

If you have given your consent to the use of data, you can withdraw this consent at any time without giving reasons with effect for the future. For this purpose, an e-mail to info@digitalchargingsolutions.com or a written notification is sufficient: Digital Charging Solutions GmbH, Lyonel-Feininger-Strasse 26, 80807 Munich, Germany.

8.3. Right of rectification

You can immediately request the correction of incorrect data or the completion of your data stored by us.

8.4. Right of deletion and blocking

You have the right to block and delete your personal data stored by us. The deletion of your personal data usually takes place within 2 working days after assertion of this right. Should the deletion contradict legal, contractual, fiscal or commercial retention obligations or other legally anchored reasons, only the blocking of your data can be carried out instead of the deletion. After the deletion of your data, it is no longer possible to provide information.

8.5. Data portability

If you request us to surrender the personal data you have provided, we will, if you wish, issue or transmit the data to you or to another responsible person in a structured, common and machine-readable format. The latter, however, only if this is technically possible.

8.6. Right of objection

You have the right to object to data processing at any time on grounds relating to his or her particular situation. It is possible, however, that we may no longer be able to offer our services in full after exercising the right of objection, as certain services make the processing of certain personal data mandatory.

8.7. Automated decision-making

There is no automated decision-making on our website.

8.8. Contact for the execution of Data Subject Rights

When you contact us by e-mail info@digitalchargingsolutions.com or by post at Digital Charging Solutions GmbH, Lyonel-Feininger-Straße 26, 80807 Munich, Germany, the data you provide (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions or respond to your request. We delete the data arising in this connection after the storage is no longer necessary, or restrict the processing if there are legal storage obligations.

9. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with the competent supervisory authority against the processing of your personal data if you feel that your rights under the GDPR have been violated.